MCC, led by PJ McCloskey, delivered comprehensive project leadership and financial expertise, including:

1. Consumer Harm Assessment:
   • Developed a framework to assess whether Heathrow’s cost allocation practices led to unfair financial burdens on consumers.
   • Investigated revenue distribution methodologies to determine their impact on pricing structures.
2. Risk Analysis & Data Collection Strategy:
   • Identified three critical financial risks associated with cost and revenue allocation.
   • Designed structured data collection requirements to acquire the necessary financial records and operational insights.
3. Project Leadership & Execution:
   • Managed project progress, ensuring alignment with Heathrow’s objectives and regulatory considerations.
   • Coordinated with stakeholders to facilitate access to financial data and operational reports.
4. Findings & Recommendations:
   • Due to insufficient evidence, the project concluded that proof of consumer harm could not be established.
   • Recommended enhancements to cost policy and financial reporting practices to prevent potential consumer harm in the future.

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